Hong Kong · Asia-Pacific · Business systems · Controlled AI

Modernise old systems. Add AI where work actually happens.

We help growing companies rebuild CRM, ERP, data and operations workflows into usable software with clear permissions, audit trails and practical automation.

First release 4-6 weeks
AI use Search + action
Deployment Client cloud
Markets HK · APAC
Focus CRM · ERP · AI
We work with Cross-border trade Retail and e-commerce Professional services Industrial operations Information technology

01

The problem is usually not simply “we need AI”.

a.

Data lives in too many places

Customer, order, finance and support data are split across old systems, spreadsheets and chat threads.

b.

Managers cannot see what is stuck

Approvals, tickets and exceptions exist somewhere, but nobody can quickly answer what is delayed and why.

c.

Legacy systems slow down growth

Old CRM and ERP screens force teams into manual checks, duplicated input and vendor-only changes.

d.

AI demos do not reach operations

A generic chatbot can summarise documents, but cannot safely update records, request approval or leave an audit trail.

02

Useful software first. AI where it fits.

Start with one workflow that wastes time every week. We ship a focused first version, measure use, then extend from there.

Build 01

CRM and ERP modernisation

Assess, refactor, cloud-deploy and integrate existing business systems without forcing a risky full replacement on day one.

Build 02

Data integration and business insight

Connect fragmented operational data into a unified customer and operations view for management decisions.

Build 03

Controlled AI modules

Introduce churn prediction, demand forecasting, smart reports, anomaly alerts and workflow suggestions around real business data.

Build 04

Cross-platform automation

Integrate e-commerce, marketing, customer service, finance and internal systems with monitoring and exception handling.

03

AI belongs in workflows, not slide decks.

Ask

Ask the business, not the database

Teams ask normal questions and get answers tied back to real records, reports and source data.

Act

Let AI prepare small actions safely

Draft replies, update fields or create tasks only after role checks, confirmations and audit logging.

Improve

Find the next process to fix

Usage data reveals repeated exceptions, manual workarounds and automations worth building next.

04

A retail platform that fixed peak-campaign stability.

Orders piled up, catalogue queries slowed down, and the team could not tell where failures started. The delivery rebuilt the data layer, added hot cache and replaced manual log checks with proper monitoring.

+500%order processing capacity
8xdatabase throughput
10 minmean time to locate issues
0subsequent peak outages

05

Senior engineers deliver it; client teams own it.

Dimension Hong Kong Aitech Traditional project
Starting point Workflow first; AI only where action is possible Spec first and long delivery cycles
Data control Client cloud, clear permissions and audit logs Depends on documentation and project handover
After launch Measure usage, remove friction and keep improving Maintenance tickets and change requests

06

A practical first release in 4-6 weeks.

01Map the workflow

Trace who starts the work, where data comes from and where it gets stuck.

02Ship a working slice

Build a small but real version with actual data shape and roles.

03Add controls

Add auth, approvals, audit logs, monitoring and backups before launch.

04Launch and measure

Watch usage, fix friction and decide the next workflow with evidence.

07

Send us the workflow that keeps causing workarounds.

A short email is enough: current systems, where time is lost, and what outcome would make the project worthwhile.

Company Hong Kong Aitech Limited Office

UNIT 1022A, BEVERLEY COMMERCIAL CENTRE, 87-105 CHATHAM ROAD SOUTH, TSIM SHA TSUI, HONG KONG

Business Registration No.

75522619